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Returns
There are ABSOLUTELY NO RETURNS or EXCHANGES
for any body jewelry. Not Sure about an Item please email and we will
be happy to help.
- For
reasons of hygiene, Pierced Addiction does not accept returns of any
kind. If a return is issued it will only be in the form of Store Credit and there will be a 20% restocking fee.
- Please note, all custom
anodized jewelry will be considered a final sale and can not be returned
or exchanged.
- Once the order is placed we are unable to modify your
order.
- Pierced Addiction is not responsible for replacement of jewelry damaged
by misuse, improper care, or for jewelry ordered in the wrong size,
style or material for your piercing. We do not replace jewelry stripped
or cracked by over-tightening.
- Product
descriptions for each item are provided and include sizing, materials,
etc. If you should have any questions regarding item specifications
please e-mail us at piercedaddiction@gmail.com prior to order placement.
HAVE A PROBLEM WITH JEWELRY? - Please email piercedaddiction@gmail.com
- Defective or damaged items, or items returned for any reason, must be
reported within 24hours of receiving the item.
- Body Piercing Jewelry must be returned in original, sealed bag that has
not been opened or otherwise tampered with.. All items must be unopened,
unused, unworn, in absolutely brand new condition, and with original
packaging. We recommend that you obtain a tracking
number and/insurance on the package you return to us. We do not refund
shipping charges.
- We do not accept any returns without a Return Authorization Number. Please e-mail for a return authorization number.
- Returns sent to us without prior authorization and will be refused.
- Returns not packaged properly to prevent damage in the mail will be refused.
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